Experience Requirement

• 7+ years Operations Experience in a large-scale Network Operator in a multivendor environment.
• Experience in all aspects of project implementation lifecycle charging/policy.
• Minimum of Five (5) years’ hands-on experience supporting OCS/PCRF applications with Tier-1 Telco/Vendor Experience.
• Hands on experience on OCS/PCRF/SCP systems (Oracle ECE experience will be preferred).
• Experience with Diameter GX, GY, RO, SP, RX interfaces, signaling flows and AAA protocol.
• SQL/plSQL statements (create, select, insert, delete).
• Basic knowledge of shell/Perl scripting.
• Knowledge of GSM, INAP, CAP, SS7, SIGTRAN and IP networking protocols.
• Understanding of signaling flows for voice, data, SMS.
• Wireshark tracing and packet capture.
• Hands on experience of core networks (GGSN/SGSN) is desirable.
• Knowledge and experience Change Management, Fault management, Incident Management.
• ITIL foundation certification will be a plus.
• Ability to interface equally well with various levels of technical personnel, Application users, Subject Matter Experts (SMEs), and senior level stakeholders as required.

Job Description

As our Charging Operation Specialist, you will be responsible for the operations and maintenance, performance analysis, design & product implementation and QA based on business needs You will also be reverse engineering and troubleshooting complex application architecture from documentation and requirements baseline when available. Your responsibilities are as per below:

• Create, document and implement OCS/PCRF features.
• Troubleshoot interworking issues with PS/CS core systems and analyze traces.
• Handle daily operations support tasks in a 24*7 environment.
• Participate in solution design and development for expansion and rollout.
• Perform analyze and review applications being released into production.
• Create, test and deploy rate plans and products on OCS platform.
• Install, patch and maintain OCS and PCRF Applications.
• Define and execute Backup/Restoration procedures for disaster management.
• Forecast and plan capacity for systems and storage on OCS/PCRF applications.
• Support QA and Customer Support Teams for operations, testing, and customer escalations.
• Analyze and improve performance of OCS with oracle database.
• Provisioning of customers on HLR through API gateway.

To all recruitment agencies: Syscom will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our job’s alias, Syscom employees or any other company location. Syscom will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Syscom is very agency friendly and as such we would encourage you to share your interest at Jobs@syscom.net.pk and we will review your application based on our hiring needs.